Crafting clarity: engineering Rylock’s digital marketing transformation
Rylock, Australia
Rylock, Australia
Rylock, a prominent player in the window and door industry, approached The Walk to improve their digital marketing results. Tasked with identifying areas for improvement, we embarked on a mission to streamline their digital marketing strategy and lay a solid foundation for sustained growth. Our goal was to transform their ad-hoc marketing efforts into a series of well-planned, budgeted, and strategically executed campaigns that would empower their internal team and drive long-term success.
With just a small internal marketing team, Rylock found themselves struggling to get the results they wanted from their digital marketing channels. Rylock came to The Walk with a desire to go pro with their digital marketing. They knew they could be doing more but needed help to research and identify opportunities and put a strategic plan in place to power up their results. The goal was to empower their team with a strategy that would allow them to execute business-as-usual more effectively and then be able to lean on the agency for specialist expertise or scale on specific projects.
To quickly build our knowledge of Rylock’s environment, we began with a Discovery Workshop, our proven process which efficiently surfaces key business insights and marketing challenges. This foundation enabled us to devise a strategic approach, starting with targeted research to pinpoint audience preferences, channels, and relevant topics and keywords. We then defined precise goals and objectives, tailored by location to align with business aims. This strategic clarity allowed us to optimally utilise channels, addressing audience needs at different buying stages, and enhancing efficiency within the set budget.
The result was a fully fleshed out 12-month digital marketing strategy that detailed topics of importance, channels, when to use them, for what, together with budget recommendations, and projections for performance. In an increasingly complex digital marketing landscape, our strategy empowered their internal team to work in a more singular fashion, weeding out the noise, and ensuring activities were based on research and the ability to impact the business.
Our approach was mindful of the fact that your audience isn’t always ready to buy and that they move through a funnel, not just in terms of their needs, but also in terms of their affinity for choosing one brand over another. Our strategy ensured their marketing could help take prospective customers on a considered and respectful journey that wasn’t all about the purchase. It was crafted to educate them in the areas that are important to them in making a purchase decision and to do that over time.